Troubleshooting
- Starting up for the first time: I connected the radiator but it won’t heat up. What do I do? (red LED on)
- I can’t pair my electric radiator (e.g., network not connected, confirm connection).
- I paired the electric radiator, but I can’t see it in the app.
- I completed the pairing and the red LED switched off, but I can’t see the radiator in the app.
- I completed the pairing process, but I can’t see the temperature for the radiator in the app.
- I completed the pairing process but the radiator is not connected in the app, will it still heat?
- I can’t find the WiFi for the electric radiator [network IRSAP_R(D/L)_alphanumeric code].
- Why won’t the keypad LEDs switch on?
- What do I have to do if the backlighting LEDs do not switch on?
- The temperature detected by the radiator and shown on the app is not the same as the reading from another thermometer in the same room.
- I entered an offset and the radiator won’t heat up. What should I do?