Skip to main content
-
How does a smart electric radiator work?
-
Can a smart electric radiator work without being connected to the app?
-
Starting up for the first time: I connected the radiator but it won’t heat up. What do I do? (red LED on)
-
How do you pair an electric radiator?
-
I can’t pair the electric radiator (WiFi connection error).
-
I can’t pair my electric radiator (e.g., network not connected, confirm connection).
-
I paired the electric radiator, but I can’t see it in the app.
-
After the pairing process, the LED is yellow; what does this mean?
-
I completed the pairing and the red LED switched off, but I can’t see the radiator in the app.
-
I completed the pairing process, but I can’t see the temperature for the radiator in the app.
-
I completed the pairing process but the radiator is not connected in the app, will it still heat?
-
I can’t find the WiFi for the electric radiator [network IRSAP_R(D/L)_alphanumeric code].
-
I don’t have a WiFi connection, can I pair my radiators to a different network?
-
Can I still use the radiator even if I can’t connect to the WiFi?
-
How do I carry out a Hard reset?
-
When the LED is off, does this mean the radiator is working?
-
What are the temperatures for the LEDs on the keypad?
-
‘Antifreeze’ mode (white LED on)?
-
What is the ‘Block manual changes’ function for?
-
Why won’t the keypad LEDs switch on?
-
What do I have to do if the backlighting LEDs do not switch on?
-
The temperature detected by the radiator and shown on the app is not the same as the reading from another thermometer in the same room.
-
I entered an offset and the radiator won’t heat up. What should I do?
-
How much is a temperature change on the keypad?
-
What is the Fil Pilote?
-
When I activate Fil Pilote mode, can I change the temperature manually?
