Alarms are information sent to the app to report any settings or anomalies detected by the devices.
| Device | Message in App | Description | Solution |
 |
Initialisation error | An error occurred while switching on and/or supplying power to the device | Open the battery compartment and replace the batteries |
Zeroing error |
An error occurred during the mechanical installation of the valve: valve not installed correctly |
Read related article |
|
| Ambient temperature error | Temperature sensor malfunction |
Reboot the device If the problem persists, request replacement of the device. |
|
| Regulation error | Error during device calibration phase | Reboot the device | |
|
Open window active |
Notification of activation of the 'Open Window Sensor' setting | Deactivate option if not required | |
| Low battery | Low or flat battery notification | Replace batteries to avoid device disconnection |
 |
Initialisation error | An error occurred while switching on and/or supplying power to the device | Open the battery compartment and replace the batteries |
| VOC sensor alarm | Air quality sensor malfunction |
Reboot the device |
|
| Ambient temperature error | Temperature sensor malfunction |
Reboot the device |
|
| Humidity reading error | Humidity sensor malfunction |
Reboot the device |
|
| Low battery | Low or flat battery notification | Replace batteries to avoid device disconnection |
 |
Initialisation error | An error occurred while switching on and/or supplying power to the device | Disconnect and reconnect the power cable |
|
OpenTherm interface error |
OpenTherm interface connection error | Refer to the installation guide of the device to check that the starter has been wired correctly | |
|
General OpenTherm boiler error |
Error sent by the heat generator. No IRSAP NOW system error. |
Check the boiler status |