I'm going to move, what to do with my IRSAP NOW System?

In case of a move, you can choose to take the IRSAP NOW System with you, or leave the devices in the previous home.

In the first case, to install the devices in your new home, you can follow the following steps:

1. Check the compatibility of the new heating system with the NOW System, using our configurator;
2. Restore the devices by following the path "Home" > "Settings" > "Delete home" to check and uninstall them from the old home. If necessary, you can request and purchase assistance from authorized IRSAP personnel;
3. In your new home, log in with your credentials to the IRSAP NOW App;
4. Change your home settings: "> Settings Menu" > "Manage My Home" > "Home Name" > "Localization" and "My Environment Profile";
5. From here follow the indications of the App to proceed with the new installation of the system;

If you decide not to take the devices with you instead:

1. Add the new tenant to your existing system by using the "Menu" procedure > "Users" > "Invite User";
2. The new tenant must download the IRSAP NOW App, register and log in through the code sent;
3. After the tenant has registered as the new user of the system, you can proceed to delete all previous users through the procedure "Menu" > "Users" > "Delete your users".